Resident Information

AWS is doing their part everyday to ensure you have the Best Quality of Life Possible at Your Home. We want Your Service Prompt, Your Community Clean, & Your Planet Healthy!

Step 1

Trash Preparation

-Trash MUST Be Bagged & Tied
-Place Bagged Trash in Provided Containers
-NO LOOSE TRASH
-Double Bag Cat Litter & Pet Waste
-No Bags over 25 lbs
-No Broken Glass or Sharp Objects
-No Over-Sized Items, such as Furniture, TV’s, Large Boxes, etc.
-Flatten Cardboard

Step 2

PLACING CONTAINER OUT

-Use ONLY Provided Container
-Place Container OUT Between 6pm and 8pm
-Place Container “Right-in-Front” of your Doorstep
**COLLECTION STARTS PROMPTLY AT 8PM**
*Containers Placed out after 8pm, MAY MISS PICKUP*

Step 3

BRING CONTAINER BACK INSIDE

IMPORTANT:
YOU MUST BRING CONTAINER,
BACK INSIDE BY: 9 AM (the Next Day)
No Containers or Trash out During Daylight Hours

*Units with Containers or Trash Out during Daylight Hours,
MAY BE FINED (UP TO $25 by Prop. Mgmt.)*

Report Missed Trash Pickup

Thank you for allowing AWS to service you. And we appreciate you taking the time to contact us about your service experience. We strive for 100% Reliability with our services, and we apologize if you have experienced a Service Interruption. Please fill-out this Quick Form, so we can Investigate & Ensure pickup of your apartment unit. (AWS Trash Porters will capture Photo-Confirmation of your unit’s pickup)

*PLEASE NOTE* You may be eligible for the RESIDENT RELIABILITY REBATE, which means, that if (you) the Resident Report 3 Missed Pickups or Service Concerns in a Calendar Month, we will REBATE/PAY (YOU) THE RESIDENT $5 for the inconvenience!

After investigating the service concern, AWS must confirm if the Missed Unit or Service Concern is valid. AWS reserves the right to deny approval for rebates due to a resident not following doorstep trash collection guidelines. AWS agrees to make payment to the resident, via mailed check within 30 days, after the rebate approval is confirmed.

Doorstep Recycling Guidelines

Place Recycling in transparent Blue Bags
Recyclable Items Include:

Small Cardboard (Cereal Boxes, Small Packaging, etc.)
Loose Paper / Junk Mail
Plastic Containers
Glass Bottles & Containers
Metal Cans
NO PLASTIC (Grocery Style) BAGS

Recycling Blue Bags can be Purchased at most major retailers like, Walmart, Target, etc.

How Recycling Works?

If you have large amounts Bag Recyclables: Paper products should be bagged separately from commingled recyclables. Paper products accepted vary by waste collection vendor, but typically include cardboard (flattened and folded), newspapers, magazines, office paper, envelopes, file folders, and phone books. Commingled recyclables include aluminum cans, metal cans, plastic beverage containers, and glass bottles (green, brown and clear.)

Paper Products

Newspaper
Magazines/Catalogs/Phonebooks
Brown Paper Bags
Corrugated Cardboard (flattened)
Office Paper and Junk Mail

Commingled Products

Plastic bottles, jugs, jars and tubs (#’s 1-7)
Glass Bottles and Jars
Aluminum Cans
Steel/Tin Cans