Resident Information

WELCOME to the Convenience and Reliability of AWS’, Doorstep Details – Doorstep Trash and Recycling Services. At Doorstep Details we love picking up your trash! And we strive to offer our residents quality trash & recycling pickup, Every Day & Night! Your Doorstep Details Trash porter is Equipped with App-Based Technology that allows them to Confirm Trash Pickup of your Community, Building, and even your Unit, with GPS-Date/Time Stamped Photos and more. And your services are backed up by an award-winning customer support staff. So if you have any questions about your Doorstep Trash or Recycling services please give us a call at, 866-698-2874, 24 hours a Day/7 Days week.

Residents Guide to Valet Trash, Apartment DoorStep Waste Removal Services

AWS is doing their part everyday to ensure you have the Best Quality of Life Possible at Your Home. We want Your Service Prompt, Your Community Clean, & Your Planet Healthy!
resident1Step 1

Trash Preparation

-Trash MUST Be Bagged & Tied
-Place Bagged Trash in Provided Containers
-NO LOOSE TRASH
-Double Bag Cat Litter & Pet Waste
-No Bags over 25 lbs
-No Broken Glass or Sharp Objects
-No Over-Sized Items, such as Furniture, TV’s, Large Boxes, etc.
-Flatten Cardboard

resident2Step 2

PLACING CONTAINER OUT

-Use ONLY Provided Container
-Place Container OUT Between 6pm and 8pm
-Place Container “Right-in-Front” of your Doorstep
**COLLECTION STARTS PROMPTLY AT 8PM**
*Containers Placed out after 8pm, MAY MISS PICKUP*

resident3Step 3

BRING CONTAINER BACK INSIDE

IMPORTANT:
YOU MUST BRING CONTAINER,
BACK INSIDE BY: 9 AM (the Next Day)
No Containers or Trash out During Daylight Hours

*Units with Containers or Trash Out during Daylight Hours,
MAY BE FINED (UP TO $25 by Prop. Mgmt.)*

Report Missed Trash Pickup

Thank you for allowing AWS to service you. And we appreciate you taking the time to contact us about your service experience. We strive for 100% Reliability with our services, and we apologize if you have experienced a Service Interruption. Please fill-out this Quick Form, so we can Investigate & Ensure pickup of your apartment unit. (AWS Trash Porters will capture Photo-Confirmation of your unit’s pickup)


blue-bag

Doorstep Recycling Guidelines

Place Recycling in transparent Blue Bags
Recyclable Items Include:

  • Small Cardboard (Cereal Boxes, Small Packaging, etc.)
  • Loose Paper / Junk Mail
  • Plastic Containers
  • Glass Bottles & Containers
  • Metal Cans
  • NO PLASTIC (Grocery Style) BAGS
  • Recycling Blue Bags can be Purchased at most major retailers like, Walmart, Target, etc.

    If you have large amounts Bag Recyclables: Paper products should be bagged separately from commingled recyclables. Paper products accepted vary by waste collection vendor, but typically include cardboard (flattened and folded), newspapers, magazines, office paper, envelopes, file folders, and phone books. Commingled recyclables include aluminum cans, metal cans, plastic beverage containers, and glass bottles (green, brown and clear.)
    newspaper

    Paper Products

  • Newspaper
  • Magazines/Catalogs/Phonebooks
  • Brown Paper Bags
  • Corrugated Cardboard (flattened)
  • Office Paper and Junk Mail
  • cans

    Commingled Products

  • Plastic bottles, jugs, jars and tubs (#’s 1-7)
  • Glass Bottles and Jars
  • Aluminum Cans
  • Steel/Tin Cans
  • Request Junk Removal

    Need help with removing large furniture items or bulk trash? Fill out the Easy Junk Removal Form below, to request a FREE Price Quote for a scheduled Junk Removal.